about us
We Offer Clients:
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Exceptional Customer Service
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Upfront Pricing
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Work Quoted in Advance
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No Overtime Charge
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Courteous Professionals
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Guaranteed Workmanship
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Fast Response Time
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Referral Discounts
Our Promise:
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We will get the job done and you will be amazed.
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We strive to provide clients with the information, services and options to perform professional workmanship and resolve their drain or household issues in a timely manner.
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We stand behind our workmanship with a 1-year guarantee on repair workmanship, a 90-day guarantee on parts, and a 30-day guarantee on drain cleaning.
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We have a large network of contacts and provide referrals for other home repair needs.
Frequently asked questions
OUR TEAM
James
Began in the construction and real estate industries working with his father's firm in the 1980s, and later opened his own real estate investment and re-hab company in 2011. James and team have created home owernship opportunities for dozens of San Bernardino families over the last 11 years. His mission has always been to provide a great product at an affordable price, and to "do it right the first time".
Alice
With over 13 years of hands-on experience in property management and maintenance, Alice has been a dedicated Real Estate Broker since 2014. She is a passionate investor and a dynamic entrepreneur who balances multiple successful businesses. Known by her clients and peers for her deeply ethical mindset, Alice always prioritizes doing what is right. She is proudly trilingual, offering expert and personalized service in Cantonese, Mandarin, and English.
OUR VALUES
Be a Good Neighbor
Do FOR others, not TO others
Be respectful and honest
Make no judgment
Demonstrate trust
Listen
Acknowledge differences
Respond timely
Business Ethics
Operate with integrity
Disclose fully
Keep to commitments
Follow the rules
Do not misrepresent
Look for solutions
Operate legally
Customer Focus
Solve problems
Strive to amaze
Build loyalty
Communicate openly
Seek to understand
Answer questions
Stick to our promise
Have Fun
Laugh a little, laugh a lot
Work for the smiles
Share our success
Believe in each other
Spread peace